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01. Set up your account
It only takes a few minutes, and HubDialer’s self-serve and easy-to-use platform instantly allows you to create calling campaigns, purchase minutes, and start calling and monitoring in real-time, from anywhere.
Purchase minutes - During campaigns, you can monitor how many calling minutes remain in your budget, and what your “burn rate” is over time – so you can get the most out of the funds and volunteer resources you’ve allocated.
02. Load your list
Load your targeted audience data file. HubDialer’s list loading has fully customizable data fields for script variables. You can easily upload a new list or use a list from a previous calling campaign.
HubDialer also has the householding feature available for web only
campaigns, so
HubDialer can manage contacting multiple recipients in a single household.
Scrub against other previously loaded calling campaign lists, so you can quickly manage
the new data
coming in across all your calling efforts.
03. Enter your script
Leave the guesswork out for volunteers. Your script in HubDialer can be organized to be easy to navigate for volunteers and easy for data collection & analysis.
Modify Scripts On-the-Fly
As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will
inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts
on-the-fly and immediately push revisions to your volunteers via their web browser interface.
Capture important data points from call recipients throughout the script, with the option to add up to 9 different answer responses for each question.
Text blocks can add any data variables you like, so you can include the recipient’s name and other information that may be helpful for the caller.
Agent Instructions are helpful context for callers to know how to navigate the script
Allow recipients to advocate directly with patch throughs to their representative or an organization. The patch setup on a script is easy and seamless, so volunteers can focus on what matters most: persuasion.
04. Monitor in real-time
Reporting & Dashboard
From your web-based dashboard, observe call progress and response reporting as results are tallied by
your volunteers. You can also keep track of the remaining dials in your campaign and drill down on
detailed info about your volunteer callers.
As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will
inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts
on-the-fly and immediately push revisions to your volunteers via their web browser interface.
Agent-monitoring
Listen in on your volunteers’ calls while they’re happening so you can monitor performance, improve
scripts, and coach your team to greater success.
Easily redirect your volunteer resources where they’re most needed. HubDialer lets you re-assign
volunteers, on-the-fly, to another calling program.
Testimonials
